Frequently Asked Questions


Do you offer free quotes?

Yes! We offer completely free, no-obligation quotes. Just get in touch with us and we’ll arrange a time to visit and assess the job.

What areas do you cover?

We’re based in Birchgrove and cover Swansea, Neath Port Talbot and the surrounding areas. If you’re unsure whether we cover your location, just give us a call—we’ll do our best to help.

What happens to the waste after a job?

All waste is put through our professional chipper and taken away, leaving no mess behind. If you’d like to keep the woodchip for your garden, we’re happy to leave some with you—just let us know!

Are you fully insured and qualified?

Yes. We’re fully insured and all team members are trained and experienced in tree surgery, hedge trimming, and all services we offer. Safety and professionalism are always our top priorities.

Do you work with both residential and commercial clients?

Absolutely. We regularly work with homeowners, landlords, housing associations, and businesses across Swansea, Neath Port Talbot, and beyond.

Can you remove tree stumps completely?

Yes, we offer full stump grinding and removal services to leave your ground clean, clear, and ready for use again.

Do I need permission to cut down a tree?

Sometimes—especially if the tree is protected by a Tree Preservation Order (TPO) or in a conservation area. If you’re unsure, we can help check with your local council and guide you through the process.

How do I book a job?

Easy! Just give us a call, drop us an email, or use the contact form on our website. We’ll arrange a convenient time to visit, give you a quote, and schedule the work.